Privacy Policy

 

Here is a professional Privacy Policy for Grace Aramouni Ltd., tailored to your IT software development, consultancy, and robotics coding business. It is written for a UK-based business website and can be adapted to your actual data practices.

Writing

Privacy Policy

Grace Aramouni Ltd.

Last updated: 26 October 2026

1. Introduction

Grace Aramouni Ltd. (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or use our IT software development, consultancy, and robotics programming services.

We process personal information in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, where applicable.

2. Information We Collect

We may collect and process the following types of personal information:

  • Contact information: Your name, email address, telephone number, and business details.
  • Enquiry information: Information you provide when contacting us, requesting a quotation, or discussing our services.
  • Technical information: Your IP address, browser type, device information, and information about how you interact with our website, where collected.
  • Project information: Information necessary to deliver software development, IT consultancy, or robotics programming services.
  • Communication records: Messages, feedback, and correspondence you send to us.

Please do not submit confidential passwords, sensitive personal information, or other restricted data through our website contact forms unless specifically requested through an appropriate secure process.

3. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and provide requested information.
  • Deliver and manage our IT, software development, consultancy, and robotics services.
  • Prepare quotations, manage projects, and fulfil contractual obligations.
  • Communicate with clients about projects, services, and updates.
  • Maintain website security and prevent fraud or misuse.
  • Improve our website, services, and customer experience.
  • Meet legal, regulatory, accounting, and record-keeping obligations.
  • Send marketing communications where legally permitted.

4. Lawful Basis for Processing

Where required by law, we process personal information on one or more of the following lawful bases:

  • Consent: Where you have given permission for a specific purpose, such as certain types of marketing or non-essential cookies.
  • Contract: Where processing is necessary to enter into or perform a contract with you.
  • Legal obligation: Where we must process information to comply with the law.
  • Legitimate interests: Where processing is necessary for our legitimate business interests and does not override your rights and freedoms.

You may withdraw consent at any time where processing is based on consent.

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party service providers where necessary to operate our business, including website hosting providers, IT service providers, cloud platforms, professional advisers, and payment providers.

We may also disclose information where required by law, to protect our legal rights, or in connection with a business transaction.

Where third parties process personal information on our behalf, we take appropriate steps to require suitable confidentiality and data protection safeguards.

6. Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, alteration, disclosure, or destruction.

These measures may include access controls, secure systems, encryption where appropriate, and restricted access to personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling contractual obligations, resolving disputes, maintaining business records, and complying with legal requirements.

Retention periods vary depending on the type of information and the reason it was collected. When information is no longer required, we will take appropriate steps to delete it or securely anonymise it.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand website usage, and improve user experience.

Where required by law, we will request your consent before placing non-essential cookies or using similar tracking technologies.

You can manage cookies through our website's cookie settings, where available, or through your browser settings. Disabling certain cookies may affect website functionality.

9. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information.
  • Request restriction of processing.
  • Object to certain types of processing.
  • Request the transfer of information you have provided to us, where applicable.
  • Withdraw consent where processing is based on consent.
  • Complain to the relevant data protection authority.

To exercise your rights, please contact us using the details provided below. We may need to verify your identity before responding.

10. International Data Transfers

Some of our service providers may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable data protection requirements.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

12. Children's Privacy

Our website and services are not specifically directed at children. We do not knowingly collect personal information from children where doing so would be contrary to applicable law.

If you believe a child has provided us with personal information inappropriately, please contact us so that we can assess the situation and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal obligations, or data processing practices.

Any changes will be published on this page, together with an updated revision date.

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how your personal information is handled, please contact us:

Company: Grace Aramouni Ltd.
Email: graceakmltd@gmail.com
Registered address: [Insert your registered business address]
Website: gracearamouni.co.uk

We will review and respond to privacy-related enquiries in accordance with applicable legal requirements.